Palmer Holland Unveils New Product Knowledge Platform in Partnership with Knowde’s AI Technology
Palmer Holland, a North American specialties distributor, introduced a new product knowledge platform powered by Knowde’s AI technology. This launch marks a significant advancement in the company’s ongoing mission to create connections that bring value to its customers, principals, and employees. It features a centralized hub that globally harmonizes product information, providing evergreen data that enables users to connect with solutions more efficiently than ever before.
Knowde, a state-of-the-art software platform for the chemical and ingredient industry, powers Palmer Holland’s product data with its AI-driven Master Data Management Platform (MDM), which serves as the backbone for accurate, secure, and up-to-date product information across Palmer Holland’s entire portfolio. In addition, Knowde’s Customer Experience Platform (CXP) reduces product complexity by delivering a modern, intuitive interface that makes it easier for customers to search, explore, and engage with Palmer Holland’s products and offerings. Palmer Holland’s investment in Knowde reflects its commitment to deeper supplier collaboration, enhanced customer service, digital transformation, and creating a strong foundation for accelerated growth.
"At Palmer Holland, we’re investing in digitalization and AI technologies to deliver unmatched outcomes for our customers, principals, and employee-owners. This launch is more than a technology upgrade; it is the foundation for how we will innovate, engage, and create value for years to come," said Charlie Laurie, CIO of Palmer Holland. "With Knowde, we are unlocking faster access to accurate product data, streamlining regulatory and compliance workflows, enhancing sales enablement, and creating a seamless digital experience across our value chain. At the same time, this platform empowers our teams, from seasoned experts to new recruits, with the tools and insights to be more efficient, learn faster, and drive results. Knowde’s deep roots in our industry make this partnership especially powerful, ensuring we can move forward confidently in delivering greater value to everyone we serve."
Source: Palmer Holland